© ScottMiles 2024 

© ScottMiles 2024 

We believe that your brand is not the sticker that goes on the outside — it’s what you believe in and stand for, and the impression you leave on others.

To wield the power of your brand, it must resonate as much internally as externally. For this, you need a strategy that flows through your business and can be felt consistently in every experience.

Scott | Miles empowers organisations to discover and embrace their purpose and values. We build brands from the inside out, creating activation and communication strategies that influence stakeholders and drive business success.

We believe that your brand is not the sticker that goes on the outside — it’s what you believe in and stand for, and the impression you leave on others.

To wield the power of your brand, it must resonate as much internally as externally. For this, you need a strategy that flows through your business and can be felt consistently in every experience.

Scott | Miles empowers organisations to discover and embrace their purpose and values. We build brands from the inside out, creating activation and communication strategies that influence stakeholders and drive business success.

CONNECTING
PEOPLE
WITH BRANDS

CONNECTING
PEOPLE
WITH BRANDS

Our goal is to clearly define brands to drive success from the core

Our process
–—

01 Connect

We take a deep look at your organisation to understand what matters most, and what makes you stand out.

02 Workshop

We work with you to clarify your core values and the impact you want to make.

03 Develop

We create a brand model that defines your mission, business operations, and stakeholder impression.

04 Activate

We implement your brand strategy to drive action, enhance your mission, and influence stakeholders.

05 Support

We continuously support you to strengthen and add value to your brand and business.

01 Connect

Business, brand and people audit

Understand your processes and how you deliver your product and service.

Review your current internal and external communication and experiences to see how you connect with your audiences.

Interview your internal and external stakeholders to uncover how well your impressions match your intentions.

02 Workshop

Brand Values

Assemble a broad team of internal stakeholders to uncover the true purpose of business and the collective beliefs that drive it.

Brand Behaviours

Explore how agreed values are currently realised in and beyond the business and how they could be realised in the future.

03 Develop

Brand Model Development

Create a complete single-page brand model that summarises how your brand’s purpose, values, behaviours and impressions run throughout every area of your business.

Brand Value Mapping

Show how each brand value should be applied to and affect target stakeholders, products and services.

Brand and Business Strategy Alignment 

Show how each brand value should be applied to, and affect, each product or service.

04 Activate

Brand Strategy Presentation

Help internal stakeholders to unite and motivate the team.

Brand Experiences Recommendations

Demonstrate how the brand drives growth by engaging and influencing key stakeholders, both internally and externally.

Brand Experiences Workshop

Gather internal stakeholders to plan effective brand activation for immediate and lasting business impact.

Brand Communication Strategy

Create a strategy to engage audiences throughout their journey and convert them into loyal supporters or buyers.

05 Support

Brand Experience Support

Provide ongoing guidance on developing and implementing brand experiences, ensuring they fit the strategy and brand values.

6-monthly Implementation Review

An opportunity to assess and quantify the success of the brand strategy and identify areas for improvement.